ftel
ftel offers a cutting-edge cloud call center system that enhances communication efficiency without needing traditional phone lines. Incorporating features like IVR, CTI, and call recording, it ensures seamless operations. Its integration with Busylight technology provides visual alerts for incoming calls, improving responsiveness and user experience within organizations.
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Top ftel Features
- Cloud-based call center system
- No phone line required
- Visual alert with LED lamp
- Incoming call notifications
- Call recording functionality
- WebRTC integration for video calls
- Chat system using WebRTC
- 100% keyboard input logging
- Keyword search for logs
- Detailed operation log tracking
- USB connection alerts
- Monitoring of confidential documents
- Insider threat detection capabilities
- Screen capture every 0.1 seconds
- Playback of recorded operations
- Easy management of remote employee logs
- Information leakage prevention features
- Comprehensive security risk mitigation
- Multi-location management capabilities
- Price comparison with competitors.
