Fundamento
Empowering enterprises, this Knowledge Management Software streamlines customer support with industry-specific AI solutions, enhancing accuracy and reducing costs by up to 60%. It automates repetitive tasks, allowing agents to focus on personalized interactions while delivering high performance. Customizable and secure, it ensures rapid, error-free resolution of customer queries.
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Top Fundamento Features
- Customizable AI for industries
- Near-human AI bots
- Reduced Average Handling Time
- Enhanced Customer Satisfaction
- Enterprise-grade training capabilities
- Structured annotation-ready knowledge base
- Bring-your-own LLM flexibility
- Low latency performance optimization
- On-premise deployment options
- Comprehensive data governance protocols
- Automated model lineage documentation
- High accuracy intent identification
- Integration with specialized data sets
- Multi-deployment flexibility (cloud/on-premise)
- Real-time customer query resolution
- Cost reduction through automation
- Zero-error resolution processes
- Cloud-based latency solutions
- End-to-end encryption and authentication
- Improved agent focus on personalization
