Git-Zen
Git-Zen seamlessly integrates Zendesk with GitHub, Azure DevOps, and GitLab, fostering collaboration between customer support and development teams. Users can automate ticket tracking, issue creation, and commit synchronization. With customizable features, agents can create and link issues directly from Zendesk, ensuring real-time updates and streamlined workflows.
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Top Git-Zen Features
- Seamless Zendesk integration
- Automated ticket tracking
- Real-time issue updates
- Commit synchronization
- Customizable issue creation
- Public/private comment embedding
- Multi-issue linking capability
- Direct developer mentions
- Historical ticket code tracking
- Security role settings
- Custom field entries
- Flexible tagging and labeling
- User-friendly interface
- Quick support response times
- Configuration options for workflows
- Easy installation via Zendesk
- Support for multiple integrations
- Feedback-driven feature requests
- Enhanced collaboration between teams
- Continuous improvement updates
