GroHawk
GroHawk provides businesses with essential insights into customer and employee sentiment using NPS, CSAT, and CES metrics. With tailored survey questions and customizable options, it enables organizations to gauge readiness for reopening and track compliance with government guidelines. The platform generates various report types, facilitating a deeper understanding of customer behavior and preferences.
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Top GroHawk Features
- Real-time customer sentiment analysis
- Preloaded industry-specific survey questions
- Customizable survey templates
- Comprehensive feedback collection
- Employee sentiment tracking
- Track & Trace compliance tools
- Multiple report generation capabilities
- Continuous weekly survey option
- Quick scoring system for insights
- Negative response follow-up alerts
- Actionable insights for business improvement
- User-friendly dashboard interface
- Customer engagement metrics tracking
- Tailored feedback for business needs
- Government compliance monitoring features
- Industry-leading best practices integration
- Customer behavior analysis tools
- Enhanced customer experience tracking
- Instant feedback loop creation
- Simplified data visualization.
