Guest Communications Platform
An innovative guest communications platform, Ivy transforms hotel interactions by utilizing AI to streamline requests and enhance customer service. With rapid response times and real-time feedback capabilities, it fosters a seamless experience for over 10,000 guests, significantly boosting satisfaction ratings and ensuring effective issue resolution throughout their stays.
Top Guest Communications Platform Alternatives
AavGo
Aavgo transforms the guest experience with its advanced Smart Reception Solution and 360° Platform, enabling seamless digital interactions.
Run Shift Run
Developed by hospitality expert Fady Malty, this innovative cloud platform revolutionizes hotel management by streamlining communication and task management.
Rezfusion
Rezfusion Boost™ enhances booking capabilities with exclusive tools and dedicated support, enabling businesses to attract new guests and maximize revenue.
INTUITION
Harnessing the power of advanced business intelligence, INTUITION transforms client data by dynamically integrating new insights.
Stayflexi
Empowering hospitality businesses, this all-in-one platform streamlines operations, automates front desk and back office tasks, and enhances guest experiences with personalized services.
novoHIT
NovoHIT is a robust hospitality property management software designed to streamline operations for hotels and similar businesses.
INTELITY
With features like mobile check-in and in-room dining updates, it enhances guest satisfaction and boosts...
Megasys HMS
Its robust suite includes over 45 modules, facilitating online bookings, point-of-sale management, and event planning...
Scrigno
It ensures data security through PCI-DSS certification and GDPR compliance...
smartCMS
By leveraging personalized communication at every touchpoint, it enhances guest engagement, drives direct bookings, and...
Abacus 21
Their innovative handheld and kiosk POS systems streamline food and beverage operations, ensuring efficient management...
TCSReservations
This platform automates online bookings in real-time, eliminating the need for manual website updates...
Track PMS
Designed for growth-oriented hospitality teams, it enhances operational efficiency with features like automated guest communications...
HotelKey PMS
It offers customizable business hours, maximum occupancy settings, and space arrangements...
SutiPMS
With real-time dashboards, centralized reservations, and efficient task management, staff can seamlessly track guest check-ins...
Top Guest Communications Platform Features
- Automated guest engagement
- Real-time guest surveys
- AI-powered virtual assistant
- Instant text messaging support
- 24/7 guest assistance
- Post-stay communication option
- Quick resolution for complaints
- Personalized guest experiences
- Multilingual support
- Integration with property management systems
- Analytics for guest feedback
- Easy access to folios
- Lost item tracking
- Anticipation of guest needs
- Customizable messaging templates
- Seamless check-in and check-out
- Enhanced guest satisfaction scores
- Proactive guest recovery strategies
- Smart recommendation system
- User-friendly mobile interface
