Guest Communications Platform
An innovative guest communications platform, Ivy transforms hotel interactions by utilizing AI to streamline requests and enhance customer service. With rapid response times and real-time feedback capabilities, it fosters a seamless experience for over 10,000 guests, significantly boosting satisfaction ratings and ensuring effective issue resolution throughout their stays.
Top Guest Communications Platform Alternatives
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Run Shift Run
Developed by hospitality expert Fady Malty, this innovative cloud platform revolutionizes hotel management by streamlining communication and task management.
Rezfusion
Rezfusion Boost™ enhances booking capabilities with exclusive tools and dedicated support, enabling businesses to attract new guests and maximize revenue.
INTUITION
Harnessing the power of advanced business intelligence, INTUITION transforms client data by dynamically integrating new insights.
Stayflexi
Empowering hospitality businesses, this all-in-one platform streamlines operations, automates front desk and back office tasks, and enhances guest experiences with personalized services.
novoHIT
NovoHIT is a robust hospitality property management software designed to streamline operations for hotels and similar businesses.
INTELITY
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Megasys HMS
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smartCMS
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Abacus 21
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TCSReservations
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SutiPMS
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Top Guest Communications Platform Features
- Automated guest engagement
- Real-time guest surveys
- AI-powered virtual assistant
- Instant text messaging support
- 24/7 guest assistance
- Post-stay communication option
- Quick resolution for complaints
- Personalized guest experiences
- Multilingual support
- Integration with property management systems
- Analytics for guest feedback
- Easy access to folios
- Lost item tracking
- Anticipation of guest needs
- Customizable messaging templates
- Seamless check-in and check-out
- Enhanced guest satisfaction scores
- Proactive guest recovery strategies
- Smart recommendation system
- User-friendly mobile interface
