Guestmeter
This innovative guest feedback management software automates post-stay emails and contactless QR surveys for real-time guest insights. By integrating with PMS and channel managers, it captures feedback during and after stays, allowing hotels to identify guest satisfaction levels, resolve concerns swiftly, and enhance their online reputation across multiple platforms.
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Top Guestmeter Features
- Automated post-stay surveys
- Multi-language support
- Contactless QR feedback options
- Real-time guest feedback alerts
- Embedded email survey invitations
- On-site feedback via tablets
- Customizable branded QR codes
- Multi-location feedback tracking
- Kiosk mode for surveys
- Mobile-friendly survey design
- Integration with PMS systems
- Automated management response emails
- Instant feedback collection
- Comparison of guest satisfaction metrics
- Reduction of poor review risks
- Cloud-based feedback management
- Support for independent hotels
- Immediate guest concerns resolution
- Guest feedback via SMS surveys
- Easy-to-use mobile app
