HCL iControl

HCL iControl

HCL iControl offers advanced business flow and process observability, empowering organizations with seamless integration between IT operations and business processes. Its customizable dashboards and predictive analytics facilitate informed decision-making, while the GenAI-powered Business Process Engine automates process creation. This enables businesses to enhance visibility, operational resilience, and impact analysis.

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Top HCL iControl Features

  • Enterprise Command Center integration
  • Customizable unified dashboards
  • Smart widgets for visualization
  • Predictive analytics capabilities
  • Historical data analysis
  • Root cause identification
  • Granular performance insights
  • GenAI-powered process automation
  • Intuitive flow designer
  • Standardized KPIs for alignment
  • Business contextualized observability
  • Impact analysis on service targets
  • Seamless IT-business integration
  • Automation of process flows
  • Industry-relevant KPI generation
  • Enhanced operational resilience
  • Real-time business observability
  • Future trend forecasting
  • Simplified documentation processes
  • Holistic view of operations