Heap
Offering unparalleled insights into customer journeys, this digital insights platform captures every user interaction across web and mobile, eliminating the need for engineering involvement. It leverages advanced data science to pinpoint friction points, empowering businesses to enhance conversion rates and retention while delivering an exceptional user experience through actionable, data-driven decisions.
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Top Heap Features
- Complete customer journey tracking
- Automatic data capture snippet
- Integrated session replay tool
- Advanced data science alerts
- Real-time friction identification
- Comprehensive dataset organization
- Product analytics for unseen behavior
- Multi-platform user behavior analysis
- AI-driven insights for decision-making
- Over 100 integrations available
- User experience optimization recommendations
- Heatmaps for user interaction visualization
- Data-driven conversion improvement strategies
- Actionable insights for retention boosts
- Digital experience benchmarking reports
- Easy onboarding with CoPilot
- Combined quantitative and qualitative insights
- Contextual user action understanding
- Industry-first data insights approach
- Thought leadership hub for teams
