icibot
icibotSurvey empowers hotels to effortlessly gather guest feedback through diverse channels, including post-stay and in-stay surveys. With options like email, integrated QR codes, and kiosk surveys, it enhances guest engagement. The software integrates seamlessly with property management systems, streamlining response management and enabling real-time insights for service improvement.
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Top icibot Features
- Multi-channel feedback collection
- Real-time guest insights
- Automated QR code surveys
- Mobile-friendly interface
- PMS integration capabilities
- Centralized review management
- Instant feedback communication
- Multilingual support
- Customizable survey templates
- Kiosk survey options
- Guest request management
- Data-driven service improvements
- Proactive reputation management
- Email capture during stay
- Guest satisfaction analytics
- On-demand service promotions
- Personalized guest engagement
- Seamless guest experience
- Continuous improvement feedback loop
- Enhanced customer loyalty programs
