IndeCX

IndeCX

Utilizing the NPS® (Net Promoter Score) method, this tool enables real-time calculation, application, and monitoring of customer data. With ISO certifications for quality, market research, and information security, it ensures confidentiality. Its AI capabilities enhance sentiment analysis and root cause interpretation, tailored to meet diverse business needs across 30+ countries.

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Top IndeCX Features

  • Real-time data monitoring
  • Customized survey setup
  • ISO certified quality assurance
  • Comprehensive sentiment analysis
  • Root cause interpretation
  • User-friendly questionnaire design
  • Flexible client satisfaction metrics
  • Customer Effort Score evaluation
  • Adaptable to business needs
  • Multi-country presence
  • Secure information handling
  • Accurate analytical insights
  • Scalable solution for enterprises
  • Direct NPS calculation
  • Personalized reporting options
  • Industry-specific research capabilities
  • Multilingual support
  • Integration with existing systems
  • Time-efficient data collection
  • Commitment to data confidentiality