iNexus
Designed for dynamic industries, iNexus revolutionizes contact centers with its cloud-based architecture. Offering advanced features like shotgun ACD and multi-level voice conferencing, it enhances customer interactions through seamless communication. With its scalability and superior audio quality, iNexus ensures efficient management of inbound and outbound calls, optimizing operational workflows.
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Top iNexus Features
- AI-powered digital collection agents
- Multilevel voice conferencing
- Dynamic scripting capabilities
- Customizable omnichannel engagement
- Fast-track loan origination
- Automated billing and invoicing
- Callback manager functionality
- Shotgun ACD integration
- Host swap transfer option
- Compliance-focused call handling
- Predictive AI voice bots
- Scalable cloud contact center
- Enhanced audio quality
- Comprehensive client support
- Workflow process configuration
- Real-time performance analytics
- Seamless integration with fintech stack
- Tailored service and payment journeys
- Regulatory landscape navigation
- User-friendly HTML5 interface
