Influitive
Trusted by numerous customer-centric brands, this modern engagement platform empowers businesses to mobilize advocates effectively. It combines insightful tools and exper... Trusted by numerous customer-centric brands, this modern engagement platform empowers businesses to mobilize advocates effectively. It combines insightful tools and expert services, enabling companies to leverage genuine customer voices, amplify referrals, and enhance reviews. Personalized onboarding and engaging challenges foster authentic connections, driving growth and customer success while ensuring valuable feedback for future improvements.
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Influitive Review and Overview
Influitive is a software company that seeks to increase the online influence of its enterprise customers. Influence is paramount for businesses as it decides the overall productivity of the business’s digital marketing campaigns. Influitive serves a platform that increases the engagement of customers through smart implementation, analytics and customization, creating attractive campaigns that are bound to increase the user-base of the business.
Advocacy software at its best
Influitive allows businesses to mobilize customers and turn them into advocates of the products and services sold. Through Influitive, companies can utilize their satisfied customers to get a better online reputation, while increasing customer base through referrals and word-of-mouth. Thus, it offers an integrated software suite to optimize customer relations.
How does it promote advocacy?
Influitive works in a manner very different from other platforms, which allows it to make customer interactions very dynamic and enables businesses to have a fruitful relationship with its advocates. Influitive doesn't send imploring and generics messages to customers for considering advocacy. Instead, it utilizes personalized digital methods that are cheaper and more effective.
The campaigns can be easily designed and customized through the open API utilized by the platform and can be highly targeted for the most ROI. Another feature that distinguishes Influitive from existing platforms is the fact that its platform actually makes advocacy a rewarding enterprise for customers.
Its campaigns have a points system that actively tracks the influence generated by advocates and allocates reward points on that basis. These points can later be redeemed by the advocates for exciting gifts and rewards. This system can be customized fully by the company according to the latest trends.
Integrated solutions for increased workflow
Owing to an open API, Influitive’s platform can be integrated with existing CRM solutions of the businesses. It can be integrated into several systems for tracking customer growth, managing online reputation, tracking reward points, automating communication over channels and many more, for seamless strategy execution.
Company Information
- Company: Influitive
- Country: Canada
Top Influitive Features
- Customer advocacy engagement platform
- Personalized onboarding experiences
- Incentivized learning opportunities
- Guided customer journeys
- Community-building features
- Challenge-based engagement system
- Points and rewards system
- Badge and level achievements
- Integration with CRM systems
- Reporting on activity ROI
- Targeted challenge distribution
- Referral and review generation
- Social media engagement tools
- Feedback collection for product improvement
- Collaboration among customers
- developers
- and partners
- Customizable experiences for advocates
- Real-time activity visualization
- Easy-to-use dashboard
- Mobilization of customer advocates
