Intouch Insight
LiaCX customer experience management software collects and combines feedback data incl. surveys, mobile checklists, mystery shopping, operational audits, social media, and call centers, and rapidly integrates data from 3rd-party systems like Salesforce, Oracle, SAP. Data is mapped to the customer journey and AI-powered features transform the data into meaningful CX insights. Organizations can easily take action on those insights to improve customer satisfaction using LiaCX Action Campaign technology._x000D_
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