Intouch Insight CX Platform
The Intouch CX platform integrates Mystery Shopping data with essential CX metrics, empowering multi-location businesses to enhance customer experiences effectively. With features like automated alerts, location dashboards, and real-time issue resolution tools, it streamlines operations and drives actionable insights, ensuring teams can promptly address challenges and capitalize on successes.
Top Intouch Insight CX Platform Alternatives
Nova
Nova delivers fully virtualized core-to-customer passive monitoring tailored for hybrid 3G-4G-5G mobile networks.
Hubiz Intelligence
Hubiz Intelligence serves as a specialized decision-making tool tailored for the tourism sector, empowering travel producers to optimize operations and enhance sales strategies.
Coveo Relevance Cloud
Coveo Relevance Cloud™ offers a robust business intelligence solution, leveraging advanced AI capabilities within a user-friendly cloud infrastructure.
ScalePad Cognition360
Cognition360 empowers service managers like Dan Rutter at TechPath by mapping customer agreements to highlight cost drivers.
Powermetrics
PowerMetrics offers an intuitive Business Intelligence Software that empowers users to query data effortlessly through the PowerMetrics Assistant.
Beyond Crime Insight
Crime Insight revolutionizes NIBRS crime data management by offering a robust repository and reporting engine, tailored for precise state-wide data collection and analysis.
Discovery G2 Analytics
It transforms data into actionable insights, enabling users to identify trends, mitigate risks, and enhance...
Beyond 20/20 Perspective
With features like hierarchical navigation and customizable delivery options, it meets diverse audience needs...
IDOL
It offers seamless access to 150 data repositories, including Documentum and Dropbox, enabling organizations to...
Intelfolio
By comparing sales and performance, companies can strategize effectively, optimize resources, and streamline operations...
Stonefield Query
With intuitive report wizards, users can create reports in minutes, outputting to formats like Excel...
Eclipse BIRT
With its flexible architecture and extensive documentation, users can quickly learn to create reports, explore...
vCube BI Excel Addin
By streamlining planning and forecasting, it empowers finance teams to harness technological advancements, enabling precise...
Penny Analytics Outlier Detection Service
Its robust analytics help organizations uncover hidden insights, optimize performance, and enhance decision-making processes...
Eclipse BIRT
With the ability to aggregate data from diverse sources, it transforms raw information into meaningful...
Top Intouch Insight CX Platform Features
- Mystery Shopping integration
- Real-time issue alerts
- Multi-location dashboards
- Flexible location management
- Granular permissions control
- Automated notifications system
- Sentiment analysis tools
- Customer feedback enrichment
- Operational inspection insights
- Enterprise-level data security
- Data import/export capabilities
- Task assignment and tracking
- Collaboration tools for resolution
- Customizable reporting options
- Dedicated Customer Success Manager
- Predictive analytics features
- Ecosystem for growth
- Effortless CX reporting
- Scalable solution architecture
- Comprehensive performance metrics
