isLucid
Transforming customer interactions, this platform enables seamless real-time data exchange between internal systems and customer-facing agents, both human and AI. It enhances CRM capabilities with actionable insights, optimizes multilingual support, and prioritizes security with ISO compliance. Ideal for organizations seeking efficient meeting transcriptions and task management integration, it streamlines workflows significantly.
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Top isLucid Features
- Real-time meeting transcription
- Actionable task assignments
- Secure meeting summaries
- Multilingual AI support
- Integration with CRMs
- Flexible deployment options
- API and browser integration
- GDPR compliant data handling
- Audio data for transcription only
- Voicebot and chatbot integration
- Churn detection signals
- Customer sentiment analysis
- ISO 27001:2022 compliant
- Offline operation capability
- Real-time AI suggestions
- Customizable workflows
- Enhanced agent efficiency
- Secure TLS encryption
- Private cloud deployment options
- Modular AI model compatibility.
