Ivans eServicing
Ivans eServicing™ streamlines retail agent inquiries by automating responses to policy, billing, claims, and payment requests. This innovative solution integrates seamlessly with agents’ management systems, facilitating effortless access to essential information. By connecting to self-service portals, it enhances efficiency, reduces administrative burdens, and fosters stronger relationships between agents, MGAs, and insureds.
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Top Ivans eServicing Features
- Automated inquiry response
- Direct management system integration
- Retail agent self-service portal
- Single sign-on authentication
- Seamless payment processing
- Policy information access
- Claims information access
- Billing information access
- Improved security measures
- Reduced administrative workload
- Customizable reporting capabilities
- End-to-end commercial submission management
- Agency download demand tracking
- Enhanced connectivity for stakeholders
- Streamlined policy information exchange
- Automated password management
- First Notice of Loss handling
- Agent training resources
- Confidence-building knowledge sharing
- Collaborative digital initiatives alignment
