Jahia Digital Experience Platform (DX)
The Jahia Digital Experience Platform (DX) is an innovative DXP software designed to enhance customer engagement and streamline digital interactions. With robust support services and an AI-powered chatbot, it enables businesses to optimize their operations. Jahia focuses on delivering exceptional value and responsive assistance for users navigating their digital journeys.
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Top Jahia Digital Experience Platform (DX) Features
- AI-powered customer support chatbot
- Comprehensive documentation resources
- Online support platform access
- Dedicated Customer Success Manager
- Tailored Professional Services
- Timely hotfix releases
- User-friendly support ticket system
- Maintenance and Support policy overview
- Multi-environment license management
- Continuous product improvement updates
- Traceability of support requests
- Integration with existing systems
- Extensive training materials available
- Legacy version documentation access
- Regular software updates
- Real-time issue tracking
- Customizable user permissions
- Centralized customer center access
- Proactive communication on bug fixes
- Support for technical solutions.
