Kaizo
Kaizo empowers teams with cutting-edge AI solutions, featuring advanced models like Claude 3.5 Sonnet and GPT4o. Users benefit from real-time Auto QA, insightful performance analytics, and dynamic coaching tools to enhance agent engagement. Seamlessly integrated for Zendesk and Salesforce, it transforms quality assurance with gamified experiences and actionable insights.
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Top Kaizo Features
- AI-powered performance insights
- Real-time auto QA
- Gamified agent engagement
- Sentiment and empathy sorting
- Instant ticket analysis
- Comprehensive root cause detection
- Quick performance comparison
- AI-generated coaching goals
- Continuous feedback loop
- In-app rewards system
- Easy report generation
- Seamless Zendesk integration
- Salesforce compatibility
- Effortless 2-minute installation
- AI-driven improvement roadmaps
- Agent performance drill-ins
- Ticket filtering by criteria
- Engaging virtual meetups
- Support Heroes podcast
- Extensive resource library.
