KePSLA

KePSLA

Offering specialized feedback management solutions tailored for the travel and hospitality sector, this product enhances guest experiences through real-time sentiment analysis, issue management, and deep analytics. Its integration streamlines responses to reviews across platforms, ensuring improved guest loyalty and direct bookings, all backed by a guaranteed ROI within 60 days.

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Top KePSLA Features

  • Real-time guest sentiment analysis
  • Customizable guest experience solutions
  • Single dashboard for customer sentiment
  • Seamless integration with OTA extranets
  • Comprehensive feedback management system
  • Deep guest analytics capabilities
  • Social listening tools for insights
  • Mystery shopping evaluations
  • Competition watch and benchmarking
  • Employee happiness tracking features
  • Automated review response management
  • Enhanced direct booking strategies
  • ROI guarantee within 60 days
  • Multi-language support for global clients
  • Contextual text and smart images
  • Pre-check-in and post-check-out surveys
  • Positive review generation strategies
  • Hotel performance by department analysis
  • Guest satisfaction index tracking
  • Higher ranking on online travel platforms