Khoros Communities
Khoros Communities offers advanced community management software designed to foster customer engagement through self-service support and peer collaboration. It enhances agent efficiency with automation capabilities, while content management tools enable seamless publishing and governance. Users benefit from valuable insights, technical resources, and integration options, all aimed at building lasting online communities that drive loyalty and innovation.
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Top Khoros Communities Features
- AI-driven conversation insights
- Self-service knowledge base
- Community gamification features
- Automated content moderation tools
- Peer-to-peer support systems
- Customizable user roles
- Comprehensive analytics dashboard
- Seamless tech integrations
- On-demand educational resources
- Engagement tracking capabilities
- Actionable community insights reports
- In-depth community content management
- User-generated content promotion
- Event hosting and management
- Strategic community growth toolkit
- Personalized member engagement strategies
- Data security and compliance resources
- Rich media content publishing
- Rapid community scaling solutions
- Two-way communication facilitation.
