Linc Global - Customer Care Automation
This conversational intelligence software transforms customer care through AI-driven chat, voice, email, and web services. It automates support across channels, enabling 90% of inquiries to be resolved automatically. With real-time insights, secure integrations, and personalized assistance, it enhances customer satisfaction while reducing operational costs and agent workload.
Top Linc Global - Customer Care Automation Alternatives
Kore.AI
Kore.ai empowers organizations with a robust conversational intelligence platform, enabling employees to work more efficiently through no-code tools.
Azure Translator Text API
The Azure Translator Text API is a powerful conversational intelligence tool that enables seamless text translation across over 100 languages.
MALLET
MALLET is an open-source machine learning toolkit designed for natural language processing tasks, primarily focusing on topic modeling.
Nina Virtual Assistants
Nina Virtual Assistants offers advanced conversational intelligence that ensures seamless customer service.
IBM Watson Knowledge Studio
IBM Watson Knowledge Studio empowers organizations to extract and interpret valuable insights from vast datasets.
Azure QnA Maker API
The Azure QnA Maker API transforms existing data into a conversational knowledge base, seamlessly extracting questions and answers from diverse documents such as FAQs and manuals.
Epic
It offers a robust framework for constructing high-accuracy syntactic parsers, part-of-speech taggers, and named entity...
Azure Translator Speech API
With advanced features like speech recognition and voice-enabled applications, it empowers businesses to create interactive...
Microsoft Text Analytics
By integrating this software, users can extract valuable insights from interactions, enhancing automation and decision-making...
MITIE: MIT Information Extraction
Built on dlib's high-performance machine-learning framework, it includes pre-trained models for multiple languages...
Text-Processing
It proficiently performs phrase extraction and named entity recognition, enabling users to extract meaningful insights...
Sonix (sonix.ai)
It offers lightning-fast transcriptions and translations across 40 languages, ensuring high accuracy with minimal corrections...
Arria
Its unique, rules-based technology automates financial analysis and operational reporting, allowing organizations to make informed...
openNLP
It excels in tasks such as tokenization, sentence segmentation, and named entity extraction, enabling developers...
Top Linc Global - Customer Care Automation Features
- AI-driven issue resolution
- Integrated multi-channel support
- Predictive performance insights
- Enterprise-grade security compliance
- Automated self-service capabilities
- Real-time agent assistance
- Personalized customer engagement
- Seamless e-commerce integration
- Dynamic conversational AI
- Retail-specific use case readiness
- Automated post-purchase management
- Continuous knowledge base updates
- Customizable chatbot appearance
- Extensive analytics dashboard
- Intelligent product recommendations
- Real-time shopping assistance
- Reduces customer cart abandonment
- Efficient handling of returns
- Automated task workflows
- 24/7 operational support.
