livepro Knowledge Management
This innovative Knowledge Management Software enhances contact centers by delivering instant, human-like responses through an AI Voice Agent. With robust features like intuitive governance, customizable dashboards, and seamless integration via a simple API, it empowers agents to provide succinct answers, improving customer satisfaction while streamlining training and knowledge updates.
Top livepro Knowledge Management Alternatives
livepro
This Knowledge Management Software revolutionizes customer service by providing agents with immediate access to accurate answers.
Way We Do
This innovative knowledge management software transforms static documents into dynamic tools that streamline workflows and ensure compliance.
KnowledgeIQ
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Tribal Habits
Tribal Habits revolutionizes knowledge management for Australian and NZ organizations by providing a single, integrated platform for creating, sharing, and tracking online training.
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Sprocket 365 revolutionizes SharePoint management by enabling users to create a structured table of contents with intuitive drag-and-drop functionality.
i2i
i2i offers a robust Standards Management platform that empowers organizations to efficiently store, retrieve, and manage business-critical documents.
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Tettra
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SABIO
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Slab
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Top livepro Knowledge Management Features
- AI Voice Agent
- Human-like customer interactions
- AI-Assisted Search
- Intuitive governance features
- Cloud-based integration
- User-configurable profiles
- Decentralized knowledge authoring
- Pre-designed knowledge templates
- Regular content reviews
- Comprehensive access control
- Detailed version history
- Scheduled knowledge publishing
- Live support options
- In-app guided walkthroughs
- Community engagement platform
- Training reduction by 90%
- Integrated analytics dashboards
- Improved customer satisfaction scores
- Quick answer delivery
- Customizable API access.
