Luware Recording
Luware Recording offers a fully managed cloud recording solution designed for seamless integration with Microsoft Teams. Recognized for its M365 certification and SOC2 Type II accreditation, it ensures secure and reliable call recording. This solution enhances operational efficiency, allowing organizations to leverage existing data while effortlessly adapting to evolving communication needs.
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Top Luware Recording Features
- Cloud-based automatic updates
- Seamless CRM integration
- Quick ERP connectivity
- Efficient ticket system integration
- Fully managed cloud recording
- M365 certification compliance
- SOC2 Type II accredited
- AI-powered task routing
- Dual persona functionality
- Microsoft Teams optimization
- High call answer rate
- Short average queue time
- Scalable up to 1 million calls
- Enhanced construction communication
- Unified operation environment
- Compliance with EU AI Act
- Simplified IT management
- Real-time analytics dashboard
- Customizable reporting features
- Expert customer support services.
