Lynq
Lynq® is a cutting-edge Conversational AI platform tailored for financial institutions, enabling dynamic digital relationship banking. It seamlessly integrates AI-powered self-service with personal banker interactions, allowing account holders to access services anytime. The platform enhances operational efficiency, reduces call center volume, and fosters deeper connections through persistent, empathetic communication.
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Top Lynq Features
- AI-powered self-service solutions
- Personal banker engagement model
- Persistent conversation history
- Video chat integration
- Co-browsing capabilities
- Real-time language translation
- 24/7 digital support
- SMS notification automation
- Text-to-pay convenience
- Enhanced collaboration features
- Customized team-based models
- Streamlined due diligence workflows
- Insights-driven customer engagement
- Easy account holder access
- Reduction in call center volume
- Tailored relationship banking experiences
- Automated collections process
- AI-powered recommendations for staff
- Digital convenience for internal staff
- Personalized chat and messaging options
