LYRA CRM, Offer & Service Management
Lyra CRM, Offer & Service Management revolutionizes customer relationship management for B2B sectors dealing with complex machinery and plants. By integrating sales, service, and support functionalities, it enhances operational efficiency, reduces pricing errors, and streamlines workflows. Its automated product configurator and cloud accessibility empower teams to deliver exceptional after-sales services and responsive customer support.
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Top LYRA CRM, Offer & Service Management Features
- Unified customer relationship management
- Automated product configurator
- Offline and cloud deployment
- Streamlined sales offer setup
- Comprehensive after-sales service tools
- High sector specialization for B2B
- Organic information repository
- Enhanced pricing accuracy
- Integrated ticketing system
- Support for complex bills of materials
- Efficient technical intervention management
- Machine malfunction detection
- Administrative procedure streamlining
- Coordination of CRM and sales
- Real-time customer communication support
- Customizable workflow organization
- Single source of truth
- Maintenance certification management
- Improved efficiency rates
- User-friendly web browser access
