MAF ICIMS
MAF ICIMS offers a dynamic dashboard for monitoring Unified Communications, delivering insights on User Adoption, Employee Productivity, Call Quality, and Costs, refreshed every 60 seconds. Users can tailor dashboard layouts, apply filters for relevant data, and generate customizable reports in various formats, enhancing management and analytics for UC&C platforms.
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Top MAF ICIMS Features
- Near real-time dashboard updates
- Customizable dashboard layouts
- Click-through reporting interface
- Automated report scheduling
- Multiple report formats
- Brandable report templates
- Alarm notifications via email
- Cost and duration thresholds
- Compatibility with leading UC platforms
- Detailed call quality metrics
- User adoption tracking
- Employee productivity analysis
- Integration with SBCs and Gateways
- Support for trading platforms
- Filters for relevant data
- Voice and video analytics
- Queue and license management
- System alarm customization
- Comprehensive data visualization
- Efficient UC&C investment management
