NewWaySERVICE
NewWaySERVICE is a versatile Field Service Management Software that streamlines tracking and management of service requests across various sectors. Technicians can effortlessly log work hours, manage parts inventory, and schedule appointments—all accessible via any device. The cloud-based platform enhances efficiency with features like automated notifications, a customer portal, and customizable workflows, ensuring a paperless and organized service department.
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Top NewWaySERVICE Features
- Service request tracking
- Automatic time calculation
- Customizable labor rates
- Multi-warehouse inventory management
- Real-time GPS tracking
- Drag and drop calendar
- Customer portal for requests
- Signature capture on devices
- Predefined tasks and checklists
- Automated maintenance scheduling
- Email notifications for updates
- API for integration
- Document attachment in orders
- Knowledge base for technicians
- Customizable questionnaires
- Limited access for subcontractors
- Instant rebates for bulk subscriptions
- Cloud-based access anywhere
- 24/7 availability
- No installation required.
