NEXT
NEXT is an AI-powered platform that transforms customer interactions into actionable product insights. It autonomously identifies and clips key moments from conversations, clusters them into trends, and generates user stories and reports. By delivering precise insights backed by real customer clips, it empowers teams to make informed decisions confidently.
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Top NEXT Features
- Key moment identification
- Automated video clipping
- Customer interaction tagging
- Highlight description generation
- Trend clustering
- Customer intelligence surfacing
- Pricing feedback analysis
- Competitor intelligence tracking
- Feature request monitoring
- User pain point identification
- Confidence in decision-making
- Workflow integration orchestration
- Continuous learning and adaptation
- High security compliance
- End-to-end data encryption
- Cost per insight reduction
- Product discovery facilitation
- Insight-driven user research
- Internal workflow optimization
- Visual storytelling for stakeholders
