NICE

NICE

Nice customer experience management suite is designed to help companies deliver flawless, consistent, reliable and personalized customer experience to all their customers. The platform feature a lot of tools and applications, including customer engagement analytics, handle time optimization, back office performance, contact center compliance, sales optimization, big data analytics, workforce optimization, voice of the customer, cross-channel interaction recording, and more. The aim is to know the customer, act in real-time and engage more.

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