NiCE Microsoft 365 Management Pack
The NiCE Microsoft 365 Management Pack offers robust application performance management for Microsoft System Center Operations Manager (SCOM) and Azure Managed Instances. It simplifies monitoring of complex Microsoft 365 components, such as Teams and SharePoint, by providing auto-discovery, granular insights, and proactive alerts to ensure optimal service health and user satisfaction.
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Top NiCE Microsoft 365 Management Pack Features
- End-to-end Microsoft 365 Monitoring
- Auto-Discovery for Cloud Deployments
- 360° Service Performance Tracking
- User and Group Performance Insights
- Integration with Power BI Dashboards
- Pre-built Monitors and Alert Views
- Root-Cause Analysis for Fast Resolutions
- Licensing Expiry Notifications
- Secure Score Monitoring Integration
- Multi-tenancy Support for Collectors
- Detailed Reporting on Usage
- Cross-Structural Security Issue Alerts
- Simplified Setup via SCOM
- Application Secrets Management
- Secure Data Access via Azure Key Vault
- Performance Monitoring for SharePoint
- Teams
- and Exchange
- Monitoring High Availability with Redundancy
- Drill-Down Capabilities for Tenant Analysis
- Insights into Mobile Device Management
- Customizable Threshold Adjustments and Alerts
