Noise Firewall
Noise Firewall™ is an innovative software solution designed for call centers and shared workspaces, effectively blocking ambient noise and voices to enhance customer inte... Noise Firewall™ is an innovative software solution designed for call centers and shared workspaces, effectively blocking ambient noise and voices to enhance customer interactions. It features real-time call statistics, a Noise Map for monitoring, and ensures data privacy compliance. Ideal for both in-office and remote agents, it optimizes call quality while maintaining security.
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Company Information
- Company: SoliCall
- Country: Israel
Top Noise Firewall Features
- Real-time call statistics
- Aggregated call performance data
- Noise Map visualization
- Call quality monitoring
- No cloud dependency
- On-premise data security
- Support for hybrid work
- Removal of customer-side noise
- Speech volume adjustment
- Compatibility with multiple telephony systems
- Browser-based dashboard
- Insights on noisy agents
- PCI compliance support
- GDPR compliance support
- Minimal resource usage
- Centralized and distributed deployment
- Non-human sound filtering
- Enhanced transcription accuracy
- Voice analytics improvement
- User-friendly interface.
