Novo Citizen Request Management
Citizen Request Management software streamlines the process for residents to submit and track issues. With automated routing and notifications, it enhances communication between citizens and local government. Integrated with mobile and public portals, it allows for efficient management of requests, work orders, and maintenance history, ensuring timely resolutions and improved service delivery.
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Top Novo Citizen Request Management Features
- Citizen request tracking
- Automated request routing
- Mobile service request updates
- Integrated cost tracking
- FEMA cost management
- Staff performance reporting
- Geo-tagging for requests
- Public portal for citizens
- SMS/email notifications
- User role restrictions
- Customizable workflows
- Multi-channel request submissions
- Automated status updates
- Maintenance history reporting
- Future cost projections
- Cross-system data integration
- User-friendly interface
- Administrative staff support
- Efficient citizen engagement
- Real-time request management
