OnCall IQ
OnCall IQ consolidates service data into a single, intuitive platform, empowering teams to enhance efficiency and boost revenue. Users can manage equipment histories with attached photos and manuals, assign and track work orders, capture customer approvals via signature, and automate notifications, ensuring seamless communication and service contract management.
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Top OnCall IQ Features
- Service data tracking system
- Equipment/service history management
- Attach before/after photos
- User manuals attachment
- Work order assignment tracking
- Multiple assignments per work order
- Customer signature capture
- Mobile device compatibility
- Automated email/text notifications
- Service contract management
- Billable activity recording
- Efficient work order creation
- Fast data searching capabilities
- User-friendly interface
- Shared voicemail access
- Effective call routing
- Personalized live demos
- Smart on-call scheduling
- Real-time assignment status updates
- Team synchronization tools
