Opinyin
Opinyin serves as an innovative platform for capturing and analyzing customer feedback across various channels, including surveys, reviews, and social media. With its unique A.I.-driven insights and industry-standard scoring metrics, it effortlessly identifies customer sentiments, empowering businesses to enhance growth, retention, and overall customer experience.
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Top Opinyin Features
- Affordable customer feedback analysis
- Effortless setup and usage
- Deep customer sentiment insights
- Multi-channel feedback capture
- A.I. derived insights
- Comparative Linguistic Analysis Score™
- Real-time CX outcome reporting
- Holistic performance view
- Brandable native surveys
- Advanced Freshworks Marketplace integration
- API for powerful integrations
- Extensive triggers and actions
- Actionable CX insights
- Integration with thousands of apps
- NPS
- CSAT
- and CES scores
- Enhanced data delivery
- Easy-to-use interface
- Support for existing feedback sources
- Continuous improvement recommendations.
