Optimum Feedback
Optimum Feedback streamlines review generation by prompting satisfied customers to leave ratings on prioritized review sites through convenient text, email, or messages. By reducing friction in the review process, businesses can see up to six times more feedback. The system also captures negative experiences, enabling timely resolution and improvement.
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Top Optimum Feedback Features
- Automated feedback solicitation
- Prioritized review site selection
- Instant review box access
- Negative feedback internal routing
- Customizable feedback pages
- NPS customer loyalty prediction
- CSAT response customization
- Multi-channel feedback collection
- Frictionless review process
- Real-time feedback alerts
- Review generation snowball effect
- Tailored consumer survey methods
- Enhanced local SEO ranking
- Positive experience follow-up prompts
- Comprehensive customer insights dashboard
- User-friendly interface design
- Data-driven decision support
- Integration with existing systems
- Custom audience targeting
- Continuous improvement feedback loop
