Ovation
This SMS marketing software enhances restaurant operations by facilitating seamless guest feedback and efficient recovery methods. Utilizing quick, two-question surveys, it captures actionable insights that allow restaurants to resolve issues promptly and improve satisfaction. With integrated tools for data analysis and AI-driven recommendations, it empowers eateries to drive revenue and foster customer loyalty effectively.
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Top Ovation Features
- Frictionless guest feedback
- SMS-based surveys
- Digital Table Touch™
- AI-driven recommendations
- Next-Day Questions feature
- High response rate texts
- Integration with 50+ systems
- Automated guest interactions
- Location-specific insights
- Guest recovery tools
- Online reputation management
- Customizable follow-up surveys
- Actionable operational insights
- Dedicated Customer Success Manager
- Effortless customer chat platform
- Immediate communication capabilities
- Measure satisfaction effectively
- Winback special offers
- Intelligent customer insights
- Enhanced feedback quality
