Parloa
This AI Agent Management Platform empowers contact centers to enhance customer support with autonomous AI agents. It enables real-time translation and equips agents with the necessary skills for diverse service scenarios. Seamlessly integrating with existing systems, it ensures operational efficiency while maintaining security compliance through ISO 27001 and SOC 2 certifications.
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Top Parloa Features
- AI agent scaling capabilities
- Real-time translation support
- Comprehensive quality assurance tools
- Seamless existing infrastructure integration
- Customizable automation processes
- No-code automation control
- Natural and personalized interactions
- ISO 27001 certified security
- SOC 2 compliance standards
- Simulation testing for agents
- Data isolation features
- Content filtering capabilities
- Unlimited AI agent management
- Unparalleled automation quality
- Easy access to AI technologies
- Drag-and-drop interface
- Tailored AI components orchestration
- Enterprise environment adaptability
- Customer satisfaction focus
- Loyalty-building interactions
