PATCHS
An innovative online consultation platform, PATCHS enhances patient care through AI-driven triage and streamlined communication. It efficiently manages requests, directing urgent cases appropriately while reducing staff pressure. With features like Telephone Assistant and integrated pharmacy services, it ensures timely access to healthcare, empowering practices to focus on patient well-being.
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Top PATCHS Features
- AI-driven triage solutions
- Urgency AI flagging system
- Assign AI for request routing
- Topic AI for subject identification
- Face-to-Face AI identifier
- Signpost AI for urgent care
- Telephone Assistant for instant requests
- Demand control for consultations
- Customised actions based on AI
- Integrated NHS Pharmacy First service
- Self-booking capability via care navigator
- Real-time patient request processing
- Automated appointment scheduling
- Crisis team referrals for mental health
- Efficient online GP consultations
- Reduced reception call volume
- Enhanced patient safety measures
- Inclusive patient access features
- Streamlined communication tools
- Comprehensive AI integration.
