Perdix
Perdix streamlines knowledge management by consolidating company assets into one easily accessible platform, enabling employees to find critical information swiftly through a user-specific search feature. With tools for annotations, Q&A, and real-time updates, it enhances efficiency and collaboration, ensuring agents have the essential resources they need at their fingertips.
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Top Perdix Features
- Google-like personalized search
- Annotations and Q&A functionality
- Performance support tool
- Customizable support site
- Document indexing for search
- Multimedia-rich sticky notes
- Announcement visibility
- Mobile-friendly access
- Easy document uploads
- Seamless process replacement
- Organizational consistency
- Support for complex regulations
- Training resource for new hires
- Efficient call response times
- Single source of truth
- User-specific content delivery
- Easy access to HR manuals
- Promotional material availability
- Quick information retrieval
- Cultural shift towards collaboration
