Polichat
Polichat streamlines digital customer service across WhatsApp, Facebook, Instagram, and website chats. It automates queries, directs inquiries to relevant departments, and facilitates secure payment processing through Mercado Pago and PagSeguro. With intuitive dashboards, teams can monitor response times and customer satisfaction via Net Promoter Score (NPS), enhancing overall engagement.
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Top Polichat Features
- WhatsApp and Instagram integration
- Automated FAQ responses
- Customizable workflows
- Payment processing integration
- Intuitive dashboard analytics
- Customer satisfaction surveys
- Net Promoter Score tracking
- Multi-channel communication support
- Real-time customer service metrics
- Automated triage and routing
- User-friendly interface
- Team performance tracking
- Comprehensive training and support
- Easy integration with Mercado Pago
- Efficient sales funnel management
- Quick response templates
- Enhanced customer retention strategies
- Streamlined communication processes
- Secure transaction handling
- Scalable for business growth
