PwC Resolution Queue
Resolution Queue is a customizable healthcare workflow software tailored for accounts receivable (A/R) remediation. It streamlines the distribution and tracking of A/R assignments, enhancing cash collections and account resolution. Integrated with the Instilling Quality tool, it objectively evaluates follow-up activities, ensuring efficient account management and prioritization based on specific criteria.
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Top PwC Resolution Queue Features
- Customizable work queues
- Objective scoring system
- Automated account distribution
- Real-time performance tracking
- Comprehensive workflow reporting
- Integration with existing systems
- AI-driven denial prediction
- Enhanced cash collection efficiency
- Dynamic quality assurance tool
- Personalized scoring criteria
- Onshore and offshore support
- Seamless user experience
- Data-driven decision making
- Automated flagging for support
- Insights into performance trends
- Customizable reporting options
- Support for legacy systems
- Multi-facility oversight
- Tailored service offerings
- Continuous improvement feedback loop
