Qiscus
Qiscus offers a robust cloud communication platform that centralizes customer interactions across over 20 channels, including WhatsApp and Instagram. With features like AI chatbots, a helpdesk system, and a customer data platform, it enhances customer support, streamlines operations, and drives sales while ensuring a seamless user experience.
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Top Qiscus Features
- Omnichannel customer chat integration
- AI-powered customer service enhancement
- Helpdesk ticketing system
- AI-driven chatbot support
- Cloud PBX for call centers
- Customer data platform integration
- Chat commerce solutions
- Customer satisfaction surveys
- WhatsApp OTP verification
- WhatsApp broadcast notifications
- In-App chat SDK
- Lead capture via multiple channels
- Automated follow-up promotions
- Personalized customer marketing messages
- Scalable communication platform
- Integrated analytics dashboard
- Seamless third-party system integration
- Efficient team collaboration tools
- Enhanced customer loyalty strategies
- Unified customer information management
