RapidNPS

RapidNPS

RapidNPS simplifies customer feedback management by allowing businesses to set locations and tracking sources. Customers can provide reviews via unique NFC cards or QR codes. With real-time monitoring and reporting, companies can proactively address dissatisfaction, encourage positive reviews, and benchmark NPS against competitors, fostering continuous improvement and targeted growth.

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Top RapidNPS Features

  • Location-based feedback tracking
  • NFC card review invitations
  • QR code review requests
  • Real-time customer satisfaction monitoring
  • Proactive negative review management
  • Customized performance comparison metrics
  • Employee performance evaluation tools
  • Multilingual NPS survey templates
  • SMART goal setting dashboard
  • Automated review sharing prompts
  • Industry benchmark comparisons
  • Daily WhatsApp performance reports
  • In-depth customer behavior analysis
  • Customizable tracking sources
  • Intelligent feedback collection optimization
  • Actionable insights reporting dashboard
  • Review response tracking features
  • Instant customer satisfaction alerts
  • Trend identification for customer preferences
  • Flexible billing options for users.