RapidNPS
RapidNPS simplifies customer feedback management by allowing businesses to set locations and tracking sources. Customers can provide reviews via unique NFC cards or QR codes. With real-time monitoring and reporting, companies can proactively address dissatisfaction, encourage positive reviews, and benchmark NPS against competitors, fostering continuous improvement and targeted growth.
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Top RapidNPS Features
- Location-based feedback tracking
- NFC card review invitations
- QR code review requests
- Real-time customer satisfaction monitoring
- Proactive negative review management
- Customized performance comparison metrics
- Employee performance evaluation tools
- Multilingual NPS survey templates
- SMART goal setting dashboard
- Automated review sharing prompts
- Industry benchmark comparisons
- Daily WhatsApp performance reports
- In-depth customer behavior analysis
- Customizable tracking sources
- Intelligent feedback collection optimization
- Actionable insights reporting dashboard
- Review response tracking features
- Instant customer satisfaction alerts
- Trend identification for customer preferences
- Flexible billing options for users.
