RC On Track Issue Management
RC On-Track Issue Management streamlines the tracking of enhancement requests, product changes, and reported defects. Users can effortlessly submit issues, monitor their progress from assignment to resolution, and manage projects through a user-friendly interface. Its adaptable framework suits various industries, enhancing efficiency in support and quality assurance processes.
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Top RC On Track Issue Management Features
- User role management
- Customizable project creation
- Attachment support for issues
- Activity history tracking
- Multi-industry applicability
- Web server deployment
- Real-time issue status updates
- Email-based support access
- Lifecycle tracking from submission
- Security level controls
- User assignment to projects
- Enhancement request management
- Defect tracking capabilities
- Issue commenting system
- Case study access
- Single-server licensing
- Efficient QA process integration
- Time and cost savings
- User-friendly interface
- Comprehensive reporting features
