Roanna AssistantAI
Roanna AssistantAI is a hybrid AI chatbot that seamlessly integrates meaning-search AI with generative AI. It effectively manages diverse organizational knowledge, enabling users to retrieve information through both keyword and natural language queries. Leveraging unique Natural Sentence Understanding technology, it excels in processing language nuances, enhancing productivity across help desks, customer support, and knowledge management.
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Top Roanna AssistantAI Features
- Hybrid AI chatbot integration
- Natural Sentence Understanding technology
- Comprehensive knowledge management
- Keyword and natural language search
- Supports diverse knowledge queries
- Workflow support for unanswered questions
- Improves operational efficiency
- Streamlined internal helpdesk automation
- Enhances onboarding and training processes
- Reduces reliance on veteran staff
- Facilitates smoother customer inquiries
- Optimizes web customer support
- Customizable for municipal needs
- Efficient inter-departmental information sharing
- Decreases phone inquiries for support
- Quick QA addition and learning
- User-friendly management interface
- Remote work productivity enhancement
- Scalable for various organizational sizes
- Reduces manual search time.
