Rulai
The Rulai conversational virtual assistant framework uniquely integrates a messaging connector, natural language processing engine, and dialog manager to adeptly navigate complex customer interactions. With its Omni-channel Engagement Center and AI Knowledge System, it enables enterprises to streamline legacy systems, deploy at scale, and enhance customer journeys while adhering to stringent security standards.
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Top Rulai Features
- Omni-channel Engagement Center
- Flexible multi-round conversations
- Rapid deployment from legacy systems
- Native Conversational UI integration
- API integration for apps
- AI Knowledge Module
- Cold-start capabilities
- Ensemble Approach for learning
- Customizable use-case deployment
- Advanced dialog management
- Domain-specific toolkits
- Robust security compliance standards
- Non-linear conversation handling
- Deep learning technology integration
- Unsupervised learning capabilities
- Active learning features
- Transfer learning support
- Personalized customer experiences
- Support for complex service management
- Scalable architecture for enterprises
