Salesforce CTI Toolbar
The Salesforce CTI Toolbar integrates seamlessly with Salesforce CRM, offering embedded telephony and chat controls for contact center agents. This solution enables agents to manage calls and digital channels like WhatsApp and Facebook Messenger without switching applications. Enhanced with AI capabilities, it automates interactions and provides caller account popups, streamlining workflows and improving efficiency.
Top Salesforce CTI Toolbar Alternatives
Primeur
Offering a modern solution for file transfer performance, this platform excels in data integration without disrupting existing IT ecosystems.
Lynks
This integration software revolutionizes eCommerce management by acting as a central hub for order fulfillment, product data, and sales channel coordination.
Onedot
Leading marketplaces, manufacturers, retailers, and distribution partners leverage Onedot to enhance market share and spearhead digitalization.
Wealthport
Renamed from Wealthport AG to Onedot AG, this innovative company specializes in transforming complex financial data into accessible insights.
CF Power Tools
CF Power Tools is a user-friendly WordPress plugin that seamlessly integrates Cloudflare Stream for video management.
Salesforce Bulk API v2 Adapter
Capable of processing up to 100 million records in 24 hours, it simplifies data uploads...
SalesforceToNotion
With its custom query and SOQL editor, it offers precise control over data filtering, ensuring...
Salesforce and Jira Connector
This integration streamlines data flow, allowing teams to manage tasks more efficiently and improve visibility...
The SmartIntegration Platform for CRM
With real-time data synchronization, customizable workflows, and support for multiple integration directions, it simplifies processes...
Sage Fast Order Processor
It offers complete visibility over sales transactions, including returns and inventory management, and enhances customer...
SVT Robotics
With prebuilt, tech-agnostic connectors, users can quickly deploy new robotics or reconfigure existing systems...
SonarQube Connector for Jira
Users can track technical debt, bugs, and vulnerabilities, facilitating efficient management of multiple software components...
Relish Platform
Engineered on global hyperscaler infrastructure, it ensures reliable connectivity and real-time data management...
Top Salesforce CTI Toolbar Features
- Embedded WebRTC webphone
- Unified CTI state management
- Multi-channel chat integration
- Automated chat responses
- AI-driven communication tools
- Caller account popup feature
- Agent state control buttons
- Seamless application integration
- Real-time telephony event updates
- Support for digital channels
- Customizable agent interface
- Salesforce-native user experience
- Efficient queue management
- Integration with AI bots
- Contextual caller information display
- Eliminates application switching
- Enhanced customer interaction tracking
- Flexible communication options
- Support for various messaging platforms
- Instant call handling capabilities.
Top Salesforce CTI Toolbar Alternatives
- Primeur
- Lynks
- Onedot
- Wealthport
- CF Power Tools
- Primeur Ghibli Next
- Salesforce Bulk API v2 Adapter
- SalesforceToNotion
- Salesforce and Jira Connector
- The SmartIntegration Platform for CRM
- Sage Fast Order Processor
- SVT Robotics
- Rocos
- SonarQube Connector for Jira
- Relish Platform
