Scuba
SCUBA revolutionizes performance measurement and insights across digital workforce interactions. By integrating privacy-enhancing technology, it ensures compliance while fostering customer trust. Its human-in-the-loop intelligence empowers stakeholders with real-time behavioral insights without the need for coding, streamlining agent transparency and optimizing customer experiences through dynamic data accessibility and actionable signals.
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Top Scuba Features
- Continuous dynamic insights
- Real-time performance measurement
- Privacy enhancing technology
- Human-in-the-loop intelligence
- Contextual insights for stakeholders
- Behavioral AI understanding
- Signals intelligence integration
- Continuous decision intelligence
- Accelerated agent monetization
- Performance management dashboard
- Agent transparency monitoring
- Embedded privacy technology
- Secure PII management
- 100% data control
- Agent audit and reporting
- Intuitive visual interface
- API for event processing
- Actionable signals delivery
- Interactive data exploration
- No coding required analytics
