SESTEK Speech Recognition
With over 20 years of expertise, SESTEK Speech Recognition ensures exceptional accuracy exceeding 97% in real-world scenarios. This scalable, omnichannel platform automates customer service, enhancing agent efficiency and customer satisfaction. Customizable deployment options, combined with advanced voice biometrics, empower businesses to analyze and optimize every customer interaction effectively.
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Top SESTEK Speech Recognition Features
- High accuracy in real-world applications
- On-premise and cloud deployment
- Customizable solutions for clients
- Comprehensive customer conversation analysis
- Omnichannel conversational platform
- Real-time voice biometrics authentication
- Language and accent independent
- AI-powered customer service automation
- 24/7 customer inquiry response
- Efficient agent support system
- Deep actionable insights generation
- Continuous R&D for product improvement
- Enhanced quality management automation
- Streamlined workforce management processes
- Human-like conversational experiences
- Personalized customer interaction journeys
- Scalable solutions for business growth
- Immediate problem-solving capabilities
- Objective feedback for agents
- Integration with existing systems
