SnapSupport
SnapSupport revolutionizes field and customer support with its AI-driven platform, combining real-time assistance, immersive AR-enhanced video, and intuitive issue reporting. This innovative solution equips teams with instant access to vital resources and expert guidance, ensuring efficient problem resolution and heightened customer satisfaction in any location or time zone.
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Top SnapSupport Features
- AI-driven real-time support
- Seamless visual issue reporting
- Immersive AR-enhanced video
- Effortlessly navigable knowledge repository
- Multi-channel communication methods
- Fast onboarding for contractors
- Remote assistance for field engineers
- Optimized usage of products
- Automated inspection reporting
- Configurable checklists for inspections
- Mobile app for self-support
- Real-time visual support capabilities
- Smart recommendations for troubleshooting
- Enhanced customer satisfaction metrics
- Collaborative platform for field support
- Accelerated feedback for efficiency
- Comprehensive access to work instructions
- Visual reporting for operators
- Integration with RealWear HMT-1
- Support for global time zones.
